Shipping Policy

Last updated: August 8, 2026

At Shudh Thekua, every order is freshly prepared and carefully packed to ensure that you receive authentic taste and quality at your doorstep.

1. Order Preparation

• Since our products are freshly prepared, orders are usually dispatched within 1-2 business days after confirmation.
• During festive seasons and high-demand periods, processing times may be slightly longer.

2. Delivery Across India

• We proudly deliver Shudh Thekua across India.
• Delivery timelines may vary depending on the destination and courier service availability.

Estimated Delivery Time:
• Metro Cities: 3-5 Business Days
• Other Cities & Towns: 5-10 Business Days

3. Shipping Charges

• Shipping charges are calculated automatically at checkout based on delivery location and order weight.
• Special promotional offers may include free shipping on eligible orders.

4. Order Tracking

• Once your order is dispatched, tracking details will be shared via WhatsApp, SMS, or Email.
• Customers can monitor their shipment status using the tracking number provided.

5. Packaging Commitment

• Every pack is sealed and packed with care to maintain freshness and product quality during transit.

6. Delivery Delays

• While we strive for timely delivery, delays caused by weather conditions, public holidays, courier network issues, or unforeseen circumstances are beyond our control.

7. Incorrect Address

• Customers are requested to provide complete and accurate delivery information.
• Re-shipping charges may apply if an order is returned due to an incorrect or incomplete address.

8. Damaged Package

• If your package arrives damaged, please contact us within 24 hours of delivery.
• Kindly share clear photos of the package and product for quick assistance.

9. Customer Support

For any shipping-related assistance, please contact us:

Email: shudhthekua@gmail.com
Phone/WhatsApp: 9187962 16420